Product information
Shipping
Orders are shipped several times a week.
When your order is shipped, you will receive an e-mail from bpost, Post NL or DPD with your tracking number.
Shipping in Belgium: 1 to 5 working days
Shipping to other countries in EU: varies by country and depends on the shipping company chosen. If you have further questions about this, you may always contact us via figurati.antwerp@gmail.com.
Would you like to place an order, but do you live outside the EU? Please contact us via e-mail: figurati.antwerp@gmail.com.
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return or an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note that the shipping cost is non-refundable, as it has already been paid to the courier service.
Sale items (and special offers) cannot be returned.
Items bought in our store in Antwerp can only be exchanged for something else or for a store voucher. Clients who purchased online will receive a full refund to their original payment method.
To start a return, you can contact us at figurati.antwerp@gmail.com. The shipping cost is to be paid by the client.
Alternatively, items can also be returned directly to our store at Kloosterstraat 148, Antwerp.
You can always contact us for any return questions at figurati.antwerp@gmail.com.
- Handwash
- Iron on low setting